Contact Service Care Solutions
Service Care Solutions
Senior HR Case Adviser
Trowbridge, Wiltshire
Contact Service Care Solutions
- Hours
- Full Time
- Posted
- 10 hours ago
- Salary
- 25.98 GBP Hourly
- Recruiter
- Service Care Solutions
- Closes
- 12 May 2026
- Course
- No
- Contract Type
- Contract
- Recruiter Type
- Direct Employer
Description
Senior HR Case Advisor
Location: Trowbridge, Wiltshire
Hours: 37 per week
Rate: 25.98 per hour (umbrella) / 20.66 per hour (PAYE)
Contract: Initially 3 months, immediate start
Wiltshire Council is seeking an experienced Senior HR Case Advisor to join their Employee Relations team. This is a hands-on role requiring candidates who can operate at pace, provide high-quality professional advice, and manage a varied and complex employee relations caseload.
Key Responsibilities:Provide end-to-end management of disciplinary, grievance, workplace performance, and other complex HR casework.Confidently guide and influence managers through challenging HR matters to ensure fair, consistent, and legally compliant outcomes.Build strong relationships with managers and stakeholders, offering proactive and practical HR advice.Work closely with colleagues during the initial weeks to fully embed in the team and understand processes.Candidate Profile:
We are looking for candidates who are:
Experienced in handling disciplinary and grievance cases and complex HR case management.Skilled at providing professional HR advice to managers and staff at a senior level.Able to operate with resilience and discretion in sensitive, high-risk situations.Solutions-focused, proactive, people-centred, and passionate about delivering excellent HR practice.Familiarity with schools or education settings is highly desirable, particularly knowledge of Keeping Children Safe in Education (KCSIE) guidance and safeguarding principles.Working Arrangements:Office vs Home: County Hall, Trowbridge is the main hub. Initially, you will be expected to work 100% in the office to meet colleagues, managers, and embed within the team. After the induction period, a 50% office-based schedule will be expected.Contract Duration: Initially 3 months, with immediate start.Hours: 37 hours per week.This role offers a fantastic opportunity to make a direct impact in a dynamic, people-focused environment, supporting managers and employees with expert HR guidance.
Ad ID: 5418173436
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