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Contact Service Care Solutions

Service Care Solutions

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Senior HR Case Adviser

Trowbridge, Wiltshire

Service Care Solutions

Contact Service Care Solutions

Hours
Full Time
Posted
10 hours ago
Salary
25.98 GBP Hourly
Recruiter
Service Care Solutions
Closes
12 May 2026
Course
No
Contract Type
Contract
Recruiter Type
Direct Employer

Description

Senior HR Case Advisor

Location: Trowbridge, Wiltshire

Hours: 37 per week

Rate: 25.98 per hour (umbrella) / 20.66 per hour (PAYE)

Contract: Initially 3 months, immediate start

Wiltshire Council is seeking an experienced Senior HR Case Advisor to join their Employee Relations team. This is a hands-on role requiring candidates who can operate at pace, provide high-quality professional advice, and manage a varied and complex employee relations caseload.

Key Responsibilities:Provide end-to-end management of disciplinary, grievance, workplace performance, and other complex HR casework.Confidently guide and influence managers through challenging HR matters to ensure fair, consistent, and legally compliant outcomes.Build strong relationships with managers and stakeholders, offering proactive and practical HR advice.Work closely with colleagues during the initial weeks to fully embed in the team and understand processes.Candidate Profile:

We are looking for candidates who are:

Experienced in handling disciplinary and grievance cases and complex HR case management.Skilled at providing professional HR advice to managers and staff at a senior level.Able to operate with resilience and discretion in sensitive, high-risk situations.Solutions-focused, proactive, people-centred, and passionate about delivering excellent HR practice.Familiarity with schools or education settings is highly desirable, particularly knowledge of Keeping Children Safe in Education (KCSIE) guidance and safeguarding principles.Working Arrangements:Office vs Home: County Hall, Trowbridge is the main hub. Initially, you will be expected to work 100% in the office to meet colleagues, managers, and embed within the team. After the induction period, a 50% office-based schedule will be expected.Contract Duration: Initially 3 months, with immediate start.Hours: 37 hours per week.This role offers a fantastic opportunity to make a direct impact in a dynamic, people-focused environment, supporting managers and employees with expert HR guidance.

Ad ID: 5418173436

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