Learning Coordinator

Description

Learning & Skills Ops Coordinator Major Nuclear New Build Programme Sizewell C, Suffolk

Location: Sizewell C, Suffolk (office-based, with frequent travel between Sizewell C sites and occasional travel to other Sizewell C / client locations)

Contract type: Full-time, temporary contract initially running to the end of 2026, with strong potential to extend into 2027

Salary: Competitive day rate, up to GBP195 per day.

Security: Successful candidates will be required to undergo security vetting

About the Role Our client is delivering one of the UK's most significant infrastructure programmes: a major new nuclear power station. As part of a growing People Development function, they are seeking a Learning & Skills Ops Coordinator to provide a visible, on-site presence supporting the effective delivery of learning and skills activity at site level.

Sitting within the Learning Operations team and reporting into the Head of Learning Operations & Data Insights, this is a key on-site role focused on ensuring learning delivery works effectively in practice, within a complex, fast-paced, multi-team delivery model. The role does not hold end-to-end accountability for learning delivery, but plays a critical part in ensuring activity runs smoothly through coordination, oversight and stakeholder engagement.

You will act as the primary point of contact for learners, instructors and other key stakeholders on site, helping to navigate competing priorities between on-site needs and central processes.

Key Responsibilities On-Site Presence

Act as the primary on-site contact for skills and learning queries from learners, facilitators and other stakeholdersOperate as the on-site operational lead for learning activity, ensuring issues are identified, managed and resolved in collaboration with key teamsProvide responsive, face-to-face support to resolve queries and issues relating to on-site training delivery, access and learner experienceBuild strong relationships with site leadership, operational teams, Organisational Capability, the site's Training and Competency Lead, technical training teams and People Development PartnersEnsure a positive and supportive learner experience across all interactionsRepresent Learning Services on site, working closely with off-site teams to ensure a joined-up, coherent service, acting as a key interface between on-site and central teams Learning Services Liaison

Work closely with other People Development and technical training teams to ensure training activities progress effectivelyFollow up where activity is delayed, unclear or not actionedEscalate issues appropriately to minimise disruption to learners and stakeholdersProvide practical feedback to improve service delivery responsiveness and learner experienceNavigate competing priorities between on-site needs and central processes, using judgement to reach practical outcomesProvide constructive feedback and potential solutions where processes do not meet operational realities Training Delivery, Logistics & Coordination Support

Support the smooth running of on-site training sessions, including room set-up, materials and logisticsProvide on-the-day assistance to facilitators and learners as requiredTroubleshoot delivery issues in real time, resolving or escalating as requiredWork collaboratively with the site's Training and Competency Lead, People Development Partner, trainers and operational teams to ensure delivery runs effectively within site constraints Learner Engagement & Advice

Provide guidance and support to learners on skills and development pathwaysAdvise on appropriate learning solutions linked to roles, competencies and development needsSupport engagement with learning activity on siteOperate effectively in a complex, and at times ambiguous, stakeholder environment where priorities may conflict and accountabilities are sharedTake ownership of resolving issues on site, while working within a broader, multi-team delivery modelExperience in a learning, training or skills development support role, ideally within a regulated or compliance-based environmentStrong stakeholder management skills, with the ability to work across multiple teams with differing prioritiesConfidence working independently in a visible, on-site roleExcellent communication skills, with particular strength in engaging confidently face-to-faceA strong customer service mindset with a focus on learner experienceHighly organised, with strong attention to detailA proactive problem solver, able to manage queries and escalate appropriatelyComfortable working in a fast-paced, service-driven learning environmentAbility to influence and navigate without formal authority, taking ownership of on-site issues and outcomesConfidence operating in ambiguity and managing competing demandsWorking knowledge of Learning Management Systems is essentialThis role reports into the Head of Learning Operations & Data Insights within a managed People Development service provision to the siteThis is a temporary role running until the end of 2026, with strong potential to extend into 2027This is an office-based role with no remote working opportunitiesFrequent travel between Sizewell C sites in Suffolk should be expected, with occasional travel to other related sitesSecurity vetting will be required for this role

Ad ID: 5419086632