Interim People Operations Manager

Description

Are you an experienced HR operational leader who thrives in a fast paced and people focused environment? We are looking for an Interim People Operations Manager to take ownership of two important teams, a seven person Service Desk function and a small dedicated Payroll team, ensuring exceptional service delivery across the board.

In this role you will be the driving force behind day to day operations. You will support your teams, resolve escalations, improve processes and make sure high quality service is consistently delivered. It is a hands on and practical role that suits someone who enjoys leading from the front.

This role can be remote but with occasional travel to the Head Office in the centre of Bristol.

What you will be doing

Leading, coaching and developing Service Desk and Payroll teams

Managing workflows, performance and daily service delivery

Acting as the main escalation point for complex queries

Identifying operational improvements to increase efficiency and service quality

Ensuring payroll activities are delivered accurately and on time

Creating a positive and collaborative team culture

What we are looking for

Strong operational HR management experience

Proven leadership of HR service led teams

Excellent problem solving skills and calmness under pressure

A people first approach with the ability to inspire and motivate

Experience in HR Service Desk and Payroll functions

Ideally CIPD qualified

This is a fantastic opportunity to join an organisation in the middle of a change programme.

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Ad ID: 5417437221