HR Support Officer

Description

Our local authority client based in North London are urgently seeking an experienced HR Support Officer.

18.92 an hour PAYE

Hybrid working

We are seeking a motivated, detail focused HR Support Officer to join our HR & OD service. This role is key to ensuring that our HR operations run smoothly, efficiently and in line with best practice. You will provide high quality transactional support, deliver excellent customer service, and contribute to the continuous improvement of our HR functions.

This is an excellent opportunity for someone looking to develop their career within HR while supporting a busy, dynamic and customer centred service.Transactional HR Support

Provide a range of high quality transactional support, including employee record changes, preparing and issuing contract variation letters, employee correspondence and saving documents to electronic personnel files. Ensure efficient, accurate and timely end to end HR processes while delivering an excellent customer experience. Act as the first point of contact for routine HR enquiries, providing accurate information in line with policies, procedures and legal requirements. Data Integrity, Systems & Reporting Troubleshoot and correct employee record errors, handling follow up communication with employees and HR Business Partners. Support Council users with Manager Self Service (MSS) and Employee Self Service (ESS), including checking work schedule requests, logging system calls and assisting with testing. Maintain system security by logging access requests for new and existing users and liaising with the Systems Access Team. Gain working knowledge of national and local conditions of service to respond to annual leave and system related queries. Produce routine workforce reports and support ad hoc reporting as required. Support to HR Teams & Corporate Projects Contribute to the work of the HR Business Partner team, promoting best practice and supporting the handling of challenging situations. Support corporate HR projects that drive cultural change and promote a customer focused, performance driven organisation. Provide proactive support to the HR Policy Officer in the development and review of HR policies and principles. Work collaboratively with colleagues to support project development, policy coordination and improved service delivery. Assist in updating and maintaining HR content on the Staff Intranet. Promote the value of HR services across the organisation.

We are looking for someone who:

Has excellent attention to detail and takes pride in delivering high quality work. Communicates clearly and confidently with managers, employees and stakeholders. Is customer focused and proactive, with good organisational skills to manage competing priorities Has experience in HR administration or a similar support role (desirable). Has strong IT skills, with the ability to use HR systems and Microsoft Office. Works well both independently and as part of a team.

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.

Ad ID: 5418045402