Employee Services Consultant Support/Group Risk

Description

Key Responsibilities

Undertake a lead support role to Employee Services Consultants and Directors to ensure a consistent high level of service and support is provided.Deliver accurate and timely processing for employee benefits schemes including pensions, group risk, and healthcare.Maintain up to date and compliant client records and documentation.Oversee Auto-Enrolment compliance and manage scheme renewals and reviews.Organise and prepare materials for client meetings and follow-up actions.Act as a liaison between clients, consultants, providers, and insurers.Process claims, payments, and policy documentation.Draft client communications, presentations, and proposition documents.General Responsibilities

Ensure compliance with internal systems and audit trails.Support, train, and develop junior team members to enhance team efficiency.Drive internal projects to streamline processes and improve client delivery.Maintain accurate data on CRM and internal platforms.Track your professional development and learning through an internal academy app.Skills and Experience

Previous experience in Employee Services and Group Risk.Previous experience providing accurate and timely administration support.Working knowledge of mandatory compliance, Pensions, Business Protection and Insurers.Excellent organisational skills with the ability to prioritise a busy workload.Strong communication and relationship building abilities.High level of accuracy and attention to detail.Proficient in Microsoft Office, and experience using CRM/back-office systems.What?s on Offer

Comprehensive salary dependent on experience.Comprehensive benefits package.Friendly and collaborative working environment.Opportunities for development and progression.Hybrid working flexibility (following induction).If you're looking for your next step in a lead support role within Employee Services and want to be part of a supportive and professional team, we'd love to hear from you.

Apply now or get in touch for a confidential discussion.

Ad ID: 5417326658