Marketing & Communications Officer

Description

Marketing & Communications Officer

Location: Birmingham

Salary: £29,800

Contract: (6 Months Contract) Potential Extension

Work Type: Full Time | Hybrid - 3 days WFH

A respected organisation assisting the public sector is seeking a creative and driven Marketing & Communications Officer to lead day-to-day marketing and internal communications activity. This is a fantastic opportunity to shape messaging, drive engagement, and contribute to a meaningful mission.

Role Purpose

You main responsibility will be ensuring smooth communication across all channels, email, intranet, share-point, on site and in person presentations to ensure the 400 strong work force across multiple locations have up to date information, delivered in the format that works for that group.

You’ll be responsible for creating written content, managing social media channels, supporting campaigns, and maintaining website and intranet content. It offers to work across multiple platforms and audiences.

Key Responsibilities

Social Media Management

Plan, schedule, and publish content across LinkedIn, Facebook, and other platforms

Manage community interactions and protect brand reputation

Track performance, test formats, and optimise for engagement

Support paid campaigns with audience setup, creative briefs, and reporting

Content & Copywriting

Write compelling copy for web, email, social media, and print

Produce blogs, case studies, press releases, newsletters, and internal communications

Maintain brand voice and editorial calendar; proofread and sub-edit content.Campaign Support

Build segmented email campaigns (e.g., Mailchimp/HubSpot), A/B test, and analyse results

Support integrated campaigns across web, social, email, and events

Engage with colleagues and the public at promotional events

Website & Digital

Improve website content and support design/user experience

Ensure accessibility, SEO best practices, and page performance

Deliver campaign landing pages with clear CTAs and tracking

Brand & Creative

Maintain brand consistency across all touchpoints

Create simple graphics and templates using Canva/Adobe

Support photography and videography needs

Insight & Collaboration

Monitor trends and competitor activity to inform strategy

Work with internal teams and external partners (designers, agencies, media)

Support events and launches as needed

Qualifications & Experience

Essential

GCSE English (C or above) and Maths (D or above)

2+ years in communications, PR, or media roles

Proven experience in social media, copywriting, and web content management

Excellent written and verbal communication

Organised, proactive, and able to work between multiple campaigns.

If you feel role is the ideal next step for you, we look forward to receiving your CV / application

Ad ID: 5417307016