CRM Assistant

Description

CRM Assistant

£25-28k + Bonus + Benefits

Southampton

VR/10514

This is a wonderful opportunity to join a young, successful company with a fantastic growth trajectory. Ideally suited to someone with a couple of years’ experience in a creative CRM role, or within wider marketing who wants to specialise in CRM. You will be given full training on their brand new CRM platform and will be joining a friendly, supportive and highly skilled team who will help you develop your skills and career in CRM

Your role will involve:

* Working closely with the CRM Executives, Marketing Manager and wider marketing team

* Assisting in setting up and scheduling CRM campaigns using templates and audience segments

* Ensuring all campaigns are checked and approved before sending

* Coordinating day-to-day communications in line with the content calendar

* Reporting on campaign performance, sharing ideas for future improvement

* Helping source, brief, and curate content for CRM campaigns

* Supporting with uploading and editing copy, banners and imagery in the CRM platform

* Creating emails using existing content blocks and templates

* Supporting data and audience setup for campaigns and automated journeys

* Helping manage and update comms schedules, trackers, and documentation

* Logging and tracking campaign activity

* Assisting with special projects such as product launches, pricing changes, and retention campaigns

* Proofing, testing, and ensuring sign-off for all campaigns prior to deployment

You will be the ideal candidate due to your:

* 2+ years’ experience in marketing or CRM support

* Strong attention to detail and excellent organisational skills

* Interest in customer communication, retention, and lifecycle marketing

* A good eye for design and copy accuracy

* Excellent communication skills

* A collaborative team player who enjoys supporting others and learning by doing

* Ideally basic HTML and/or email editing skills

* Experience with content planning and scheduling would be useful, as would confidence using email/CRM platforms (e.g. Iterable, Braze, HubSpot, DotDigital, or similar)

* Skills in content creation or copywriting would be advantageous

This is an ideal opportunity for someone looking to develop a career in CRM and lifecycle marketing, with a strong interest in content, coordination, and customer engagement. Please apply now if this sounds like the role for you

Ad ID: 5417306827