Maintenance & Contracts Coordinator

Description

Maintenance & Contracts Coordinator

Salary: £30,000 - £32,500 dependent on experience

Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break)

Fulltime, Onsite

Our client is a specialist engineering services business providing critical maintenance and support solutions to a diverse range of commercial and public sector organisations. They pride themselves on delivering exceptional customer service and building long-term client relationships in a fast-paced, responsive environment.

This is an excellent opportunity to join a friendly, close-knit office team where you'll play a key role in coordinating maintenance activities, supporting customers, and ensuring engineers are scheduled efficiently.

Responsibilities: Maintenance & Contracts Coordinator

General Administration support for Office Contracts Team Leader

Building and developing relationships over the phone and via email with the company's customers.

Processing/checking purchase orders received from customers

Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.

Job scheduling/booking (reactive and planned works) using the company's contract schedule to ensure timely booking of visits

Calendar Management for Field Service Engineers

Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client

Preparing basic quotes

Inputting site information into risk assessment templates

Collating monthly reporting information from our field service team

Telephone answering, emailing, filing and other general office dutiesSkills / Experience: Maintenance & Contracts Coordinator

Excellent customer service skills

Excellent organisational and attention to detail

Ability to work under pressure and balance your workload

Ability to work flexibly and as part of a team

Able to work on own initiative.

Good communication skills written and verbal

Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams

Ability to learn new tasks with ease

Competent at multi-tasking

Positive "can do" attitude

Administration experience

Desirable

Previous experience in scheduling or coordinating field-based engineers.

Experience using scheduling or contract management software.

Benefits

Competitive salary.

Company pension scheme.

Generous annual leave entitlement.

Paid day off for your birthday.

Supportive team environment.

Full training and ongoing development. xjnqpsq

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.

For information on other roles, we have available please call (phone number removed) for further details

Ad ID: 5418825135