Embellishment Executive

Description

Embellishment Executive

Location: Farsley, Leeds – Office based

Salary: Circa £25,000 to £28,000 DOE + up to 10% bonus

Full Time, Permanent

Chef Works Europe Ltd is looking for an organised and proactive Embellishment Executive to coordinate garment decoration projects across its broad customer base.

Covering embroidery, screen printing, heat transfers and tax-tabbing, you'll manage projects from initial design and customer approval through to production, acting as a key link between customers, the sales team, suppliers and the embellishment team.

This is a varied and specialist role for someone with previous experience in the apparel, textile, garment decoration or garment printing industry who understands both the creative and production elements of garment embellishment.

The Role

Reporting day-to-day to the Customer Experience Manager, you'll manage multiple orders and projects at different stages of the embellishment process.

Your responsibilities will include:

Coordinating artwork development, mock-ups, samples and customer approvalsManaging embellishment projects from initial design through to productionLiaising with customers to clarify specifications, quality requirements and timescalesCoordinating embroidery, screen printing and digital/heat transfer requirementsMonitoring embellishment quality and helping to resolve technical or production issuesTracking garments and supporting materials to ensure timely delivery to and from the embellishment centreForecasting capacity and maintaining accurate production schedules and logsProcessing customer orders and responding to enquiries, predominantly via emailPreparing garment mock-ups for customer approvals and presentationsCoordinating deliveries and collections, including relevant customs documentation for deliveries outside the UKMaintaining accurate information within our Order Management SystemHandling embellishment pricing enquiries and liaising with relevant departmentsSupporting projects for trade shows, competitions and presentationsHandling occasional customer queries or complaints professionally, working towards an appropriate resolutionCommunicating effectively with customers, suppliers and internal teams
As part of a small UK-based team, you'll also need to be happy supporting the wider business when required and bring a positive, proactive and flexible approach to your work.

About You

We're looking for someone with relevant industry experience who understands garment decoration processes and is comfortable coordinating projects from design through to production.

You will need:

At least 2 years' experience within the apparel, textile, garment decoration or garment printing industryKnowledge of garment decoration techniques, including embroidery, screen printing and digital/heat transfersExperience using Wilcom embroidery and apparel decoration softwareStrong organisation and attention to detailGood problem-solving customer service skills and an understanding of quality controlThe ability to manage multiple orders, priorities and deadlinesStrong written and verbal communication skillsConfidence liaising with customers, suppliers and colleagues across different departmentsGood Microsoft Office skills, particularly OutlookExperience using an Order Management System (OMS) or similar business systemAdditional language skills would be welcomed but are not essential.

Experience across both the design/development and planning/production stages of embellishment
Salary & Benefits

Circa £25,000 to £28,000 salary, depending on experienceUp to 10% bonus£300 annual Wellbeing AllowanceMatched employer contribution to People's Pension29 days' paid annual leave, including bank and public holidaysFree onsite parkingContemporary office space in FarsleyGyms and local amenities within walking distanceFriendly, dynamic and collaborative working environment
This is a full-time, office-based role with an initial 3-month probationary period.

About Chef Works

Chef Works is a truly global hospitality uniform company with two leading brands, Chef Works and BRAGARD.

Manufacturing and distributing across more than 80 countries, the business has built a longstanding reputation for outstanding quality and design.

Customers include chefs, hotels, restaurants, coffee shops, educational establishments, laundries, food-service companies and assisted-living facilities – essentially anywhere food is created or served with style.

If you have experience within the garment, apparel or textile industry and understand the processes behind high-quality garment embellishment, we'd love to hear from you.

Apply today with your CV.

INDHS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Ad ID: 5418871292