Traffic Office Operator

Description

Traffic Office Operators

Location: West Thurrock

Shifts: 4 on, 4 off, 18:00 start

Pay Rate: 14.65 per hour

We are seeking a dynamic and organized Transport Operations Coordinator to oversee daily transport operations, ensure smooth coordination between drivers and management, and meet both customer and company expectations.

Our client is a third–party provider of transportation and logistics services that offers a range of services from, Drayage, Global freight forwarding & Full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions.

Key Responsibilities:

Driver Coordination: Prepare work for drivers and provide pre–briefing at the start of their shifts to ensure clarity on tasks and expectations.Transport Operations Management: Coordinate on–site transport operations to meet both customer and company requirements efficiently.Cost Control: Collaborate with line management to ensure the effective use of customer vehicles and subcontractors, minimizing costs while maximizing operational efficiency.Reporting and Analysis: Provide daily reports on customer KPIs (Key Performance Indicators) and volume calculations to monitor performance.Plan Execution & Problem–Solving: Implement customer transportation plans, adjusting as needed to prevent stock–outs and ensure smooth operations.Compliance & Safety: Ensure all drivers are compliant with working time directive regulations. Report any accidents or incidents in a timely manner, keeping management and the customer informed.First Line of Communication: Act as the first point of contact for the driver workforce, addressing their concerns and ensuring effective communication across the team.Qualifications & Skills:

Experience: Previous experience in transport operations or logistics is preferred, especially in fast–paced environments.Communication: Excellent communication skills are essential, as you will liaise regularly with drivers, management, and customers.Technical Proficiency: Strong working knowledge of Microsoft Office, particularly Excel and Outlook, for reporting and communication.Problem–Solving: Ability to adapt and adjust in real–time to meet customer needs and minimize disruptions.Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.Compliance Awareness: Knowledge of industry regulations, including working time directives and safety protocols.Benefits:

Competitive pay rate and benefitsOpportunities for career growth and developmentWork in a dynamic, fast–paced environment with a supportive teamIf you have a passion for logistics, excellent communication skills, and thrive in a fast–paced environment, we would love to hear from you!

Ad ID: 5416959629