Project Coordinator

Description

We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environment

This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary GBP38-50k depending on experience

Outline of the role:

Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction.

Duties Include:

Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer's instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills

Knowledge (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors.

Communication & Interpersonal skills

Customer minded

Educational background & work experience

Preferable Operational industry experience

Preferably international working experience

Language skills: Fluent in English

Ad ID: 5419126934