Tour Operations Executive - Italian Speaking

Description

Tour Operations Executive – Italian Speaking

KBM are delighted to be working with a well-established Destination Management Company with offices worldwide. They are looking to welcome a Tour Operations Executive to their team based in Edinburgh.

Key Responsibilities

* To read and understand in full the technical itinerary received from the BD.

* To identify the most suitable products for the client to finalize the itinerary with the most suitable services.

* To ensure that the services are booked, and the correct times are set.

* To make sure that suppliers’ service confirmations match the contract rates.

* To negotiate and try to buy under budget where possible.

* To understand and negotiate terms and conditions with suppliers, to match clients’ needs.

* To build relationships with all suppliers and ensure that you have excellent knowledge of all key services we offer our clients.

* To prepare and double check rooming lists and vouchers.

* To send invoices amendments to clients on time and ensure that all payments are made within time guidelines.

* To liaise with accounts and make sure that term and conditions for payment are respected both by client and from our part towards suppliers, as per agreements/contracts.

* To ensure all group files and the operations system are kept in an organized manner and correctly up to date.

* To participate in any familiarization trips that need to take place to understand product and improve your knowledge.

* To hold periodically an emergency phone during the weekend, accordingly to your department rota.

Skills and Experience

* Fluent in Italian.

* Prior experience within the travel sector and a group operation role. xjnqpsq

* Good knowledge of the UK as a destination.

* Strong communications and organization skills

Ad ID: 5418079128