Front of House Manager

Description

We are recruiting a Front of House Manager for an award-winning multi-million-pound holiday park, based in North Wales.

Currently undergoing some refurbishments for a fresh look for the 2026 season, this is an opportunity to be a part of the latest chapter in the venue.

The role will be to lead the restaurant team and elevate the guest experience across everyday service and our popular seasonal events.

The Role

As Front of House Manager, you will take full ownership of the day-to-day running of the restaurant floor and bar. You’ll lead by example, set the tone for service, and ensure every guest receives a warm, professional, and memorable experience from arrival to departure.

This is a hands-on leadership role, ideal for someone who takes pride in standards, enjoys building strong teams, and thrives in a high-quality hospitality environment.

Key Responsibilities

Lead, motivate and develop the front of house team

Deliver consistently high standards of customer service

Manage daily service, bookings, and guest flow

Act as the main point of contact for guests during service

Work closely with the kitchen team to ensure smooth, efficient operations

Train staff on service standards, menus, and customer care

Maintain presentation, cleanliness, and atmosphere throughout the restaurant

Deliver seasonal events, parties, and owner functions in collaboration with the team

Handle guest feedback professionally and proactively About You

Proven experience as a Front of House Manager or in a senior hospitality role

A natural leader who is confident, calm, and approachable

Passionate about guest experience and attention to detail

Strong organisational and communication skills

Experienced in budgeting and cost analysis

Comfortable working in a busy, high-quality restaurant environment

Flexible to work evenings, weekends and peak holiday xjnqpsq periods

A genuine people-person who enjoys creating a welcoming atmosphere. On Offer

30-35 hours per week, Averaged across the year flexible to suit the right candidate

A leadership role in one of the most scenic hospitality settings

A supportive and professional working environment

The opportunity to shape service standards and team culture

Competitive pay (dependent on experience)

A role within a close-knit holiday park community with year-round appeal

Discounted membership at an Award-Winning Spa & Leisure Complex

Shared accommodation may be available on site

Apply today to avoid missing out

Ad ID: 5417863981