IT Systems Engineer

Description

We’re looking for an IT Systems Engineer to join a growing IT team supporting operations across the UK and Europe. This is a role for someone who enjoys getting stuck into technical problems, improving infrastructure, and being involved in projects that genuinely move things forward.

You’ll be the kind of person who’s comfortable troubleshooting complex issues but also enjoys thinking about how systems can run better, more securely, and more efficiently. It’s a hands-on role where you’ll work across internal systems, support users when things get tricky, and collaborate with colleagues across multiple sites to keep everything running smoothly.

Day to day, you’ll be providing 2nd and 3rd line support, helping resolve more complex technical issues and making sure systems remain stable and secure. You’ll also get involved in wider IT projects, supporting planning and implementation while working alongside colleagues in both the UK and Europe

There is some travel to remote sites across the UK and Ireland (usually once or twice a month) to support deployments, maintain infrastructure, and help ensure factory and warehouse equipment stays connected and operational. Alongside this, you’ll monitor and maintain internal systems, manage updates and patching, and help maintain strong security practices across the environment.

Skills & Experience

Essential

* 3+ years’ experience in an IT support or systems engineering role

* Strong 2nd/3rd line troubleshooting experience

* Hands-on experience with Windows Server environments

* Experience supporting physical server infrastructure

* Virtualisation experience (Hyper-V or VMware)

* Administration of Microsoft 365 (Exchange, SharePoint, Teams)

* Active Directory and Azure Active Directory management

* Group Policy configuration and management

* Troubleshooting Windows 10 and Windows 11 environments

* Firewall troubleshooting (FortiGate experience preferred)

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* Solid understanding of networking fundamentals (VLANs, DNS, DHCP, VPN)

* Knowledge of security best practices including MFA, anti-virus and encryption

* Experience with backup solutions, ideally Veeam

* Familiarity with patch management tools and processes

Nice to have

* Experience with Ubiquiti WiFi or networking solutions

* Knowledge of Avaya IP Office phone systems

* Experience administering Microsoft SQL Server

* Familiarity with Windows deployment tools such as MDT or WDS

If this sounds like something you would be interested in, apply via the link with your current CV and we will be in touch

Ad ID: 5418024408