IS Technical Support Analyst

Description

IS Technical Support Analyst - Hull - up to £32,000 plus benefits

Join a global IT team where every day is different!

You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.

What you'll do

Provide 1st/2nd line support for Windows devices, servers, printers, and networks

Manage incidents and requests via ITIL ticketing systems

Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure)

Troubleshoot basic network and connectivity issues

Maintain IT assets and documentation

Support system changes, moves, and occasional out-of-hours coverWhat you'll need

IT Support / Service Desk experience

Windows 10/11 and Active Directory knowledge

Microsoft 365 support experience

Basic networking troubleshooting skills

ITIL ticketing system experience

Full UK driving licenceDesirable: PowerShell, SQL, Citrix, Windows Server

Apply now!

If you want a varied IT Support role with strong technical exposure, we'd love to hear from you.

If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. xjnqpsq Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

Ad ID: 5418665415