CRM Specialist

Description

CRM Specialist

Location: Hybrid (3 days in office - East Midlands)

Salary: £40,000

Job Type: Full-Time, Permanent

A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel.

You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the ground up, and grow their career.

Key Responsibilities:

Design and implement customer journeys and lifecycle campaigns

Build workflows, segmentation strategies, and lead scoring models

Collaborate with Sales and Marketing to improve conversion and retention

Launch in-life CRM initiatives and support Account-Based Marketing

Leverage data to drive performance and optimisation

Requirements:

2-3+ years CRM or marketing automation experience (HubSpot or similar)

Strong understanding of customer journey planning and campaign execution

Comfortable working independently in a strategic, hands-on role

Proactive, organised, and commercially minded

Apply now and reach out to the team

Ad ID: 5416932719