Trainee Field Service Engineer

Description

Trainee Field Service Engineer - Hotpoint

No Experience Needed Fully Paid Training Company Van Provided

Ready to start a hands-on career with one of the UK's most trusted appliance brands?

Hotpoint are looking for motivated individuals to join our 12-month Trainee Field Service Engineer programme. Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another hands-on role, we'll provide all the training and support you need to build a successful engineering career.

If you enjoy problem-solving, fixing things, DIY, working independently, helping customers and learning practical skills, this could be the perfect opportunity for you.

What's in it for You?

12-month paid training programmeDaily rate equivalent of 27,377 for the first 6 months, increasing to 28,352 per year for the remainder - paid on a weekly basis via umbrella companyUncapped commission opportunitiesOvertime availableFully equipped company van and fuel card providedTools, equipment and uniform suppliedIndustry-leading training programmeOngoing support from experienced engineers20 days holiday plus bank holidays25 days holiday once permanentOpportunity to secure a permanent role within 12 monthsLong-term career progression with a global household brandThe Role

As a Trainee Field Service Engineer, you'll be the face of Hotpoint, visiting customers in their homes to diagnose and repair household appliances.

No two days are the same. You'll solve problems, learn technical skills and provide outstanding customer service while working independently in your local area.

What You'll Be Doing

Driving your company van to customer appointmentsDiagnosing faults and carrying out repairs on domestic appliancesDelivering excellent customer serviceManaging tools, parts and stockRepresenting the Hotpoint brand in customers' homesPromoting approved products and services to customers, earning commission opportunitiesYou'll work on appliances including:

Washing machinesTumble dryersElectric cookersOther domestic appliances as your training developsNo Engineering Experience? No Problem.

Our structured training programme is designed for people with the right attitude and willingness to learn.

We'll teach you everything you need to know through a combination of classroom learning, hands-on technical training and supported field experience.

Your Training Journey

Weeks 1-3 is Residential Training in Peterborough

For your first three weeks, you'll attend our specialist training centre in Peterborough from Monday to Friday, returning home for weekends.

All travel arrangements are organised and paid for by us.

Week 1 - Welcome Induction

Travel to Peterborough organised by our teamMeet your colleagues and support networkCollect your tools, equipment and uniformLearn essential health and safety proceduresComplete your driving assessmentReceive your company van for travel to and from the training centreWeeks 2 & 3 - Technical Training

Hands-on appliance repair trainingFault diagnosis techniquesElectrical and mechanical troubleshootingCustomer service skillsPractical learning in real-world repair scenariosWeeks 4-6 - Field Mentoring

You'll work alongside an experienced Hotpoint engineer, putting your new skills into practice while receiving one-to-one coaching and support.

Months 2-12 - On-the-Job Development

Build your confidence and technical expertise by working with real customers and developing your knowledge across multiple appliance categories.

Phase 2 Training - 1 Week Upskill Programme

Further expand your capabilities by learning additional appliance categories and increasing your technical skillset.

What We're Looking For

We're looking for individuals who are motivated, reliable and keen to build a long-term career within engineering.

Strong work ethic and positive attitudeReliable, honest and professional approach to workExcellent problem-solving skills and logical thinkingCustomer-focused with strong communication skillsComfortable working independently and managing your own workloadAble to follow processes, procedures and safety standards accuratelyWilling to learn new skills and continuously developLooking for a long-term career, not just a short-term roleConfident communicating with customers and identifying their needsComfortable recommending products and services where appropriateMotivated by earning additional commission through excellent customer service and upselling productsEssential Requirements

Full UK Manual Driving Licence held for a minimum of 1 yearPhysically able to move household appliances safelyRight to work in the UKDesirable Experience

Engineering, mechanical, electrical or technical experienceExperience in repair, maintenance or fault-findingField-based, trades or customer-facing rolesDelivery driving, logistics or mobile working experienceExperience using tools or carrying out practical, hands-on tasksWhat Matters Most

No previous Field Service Engineer experience is required. We provide full training from day one. Above all, we're looking for motivated individuals with the right attitude, a willingness to learn, and a genuine desire to build a successful career in engineering with Hotpoint.

Career Changers Welcome

Many of our successful engineers have come from backgrounds including:

RetailCustomer ServiceWarehousing and LogisticsDelivery DrivingManufacturingAutomotive and Mechanical RolesConstruction and TradesFacilities and MaintenanceIf you've got the right attitude, we'll provide the training.

Why Choose Hotpoint?

Learn a skilled trade with a recognised household brandGain valuable technical qualifications and experienceEnjoy independence and variety every dayJoin a supportive team invested in your successBuild a long-term career with excellent progression opportunitiesPlease apply now to start your journey today and become a qualified Field Service Engineer with Hotpoint.

Ad ID: 5419286483