Product Support Engineer

Description

Product Support Engineer

28,000- 32,000 DOE

Yolk Recruitment are supporting a highly respected engineering manufacturer in Cardiff as they look to hire a Product Support Engineer. This is an excellent opportunity for a mechanical engineering graduate or someone with early-career design experience who wants a mix of CAD design, technical engineering support, and hands-on problem solving. If you enjoy varied work, steady career development and being part of a long-established engineering team, this is a strong next step.

You'll be part of the Product Support Team - the technical hub of the site - supporting customer applications, adapting existing designs, and helping various departments with engineering queries. Around 70% of your time will be CAD and drawing work, and the remaining 30% involves practical engineering support, quality input and collaborating with production, sales and purchasing to solve real problems.

Key responsibilities:

Producing engineering drawings and 3D models to support customer requirementsCreating and managing Bills of MaterialsLiaising with customers and internal sales teams on technical queriesSupporting production, inspection and quality teams with day-to-day engineering issuesAttending daily quality clinics and assisting with problem solvingConducting design analysis and supporting improvements to existing product rangesProviding practical support on the shop floor when requiredMaintaining engineering data and ensuring documentation is accurateSupporting customer returns, failure analysis and engineering investigationsEnsuring all work meets required safety and quality standardsThis is what you'll need:

Mechanical engineering degree or a few years' experience in a similar mechanical/technical design roleUnderstanding of core mechanical engineering principlesCAD experienceAbility to read and produce engineering drawingsGood communication and interpersonal skillsComfortable working with different teams and solving practical problemsAnd this is what you'll get:

Competitive salaryEarly finish on Friday'sLife assurance policyPension

Ad ID: 5417450211