Field Service Manager

Description

Field Service Manager

Location: Bracknell RG12 - Office based.

Salary: Circa GBP45,000-GBP55,000 DOE

Permanent Full-time - Monday - Friday

We're looking for an experienced Field Service Manager / Field Engineering Manager to lead a team of field-based engineers within a technical services environment.

You'll manage the day-to-day field service operation, including engineer scheduling, resource planning, team performance, training and service delivery.

Key responsibilities:

Manage and develop a team of Field Service Engineers / mobile engineersCoordinate engineer scheduling, workloads and resource planningMonitor KPIs, productivity and service performanceSupport recruitment, onboarding, training and developmentProvide operational and technical support to engineersMaintain high standards of health & safety, compliance and qualityManage customer queries and escalationsImprove operational efficiency and field service delivery About you:

Experience managing Field Service Engineers, Service Engineers, Technicians or mobile engineering teamsEngineering, technical services, testing, maintenance, compliance or similar backgroundStrong people management and operational management experienceExperience with scheduling and coordinating field-based teamsStrong customer and stakeholder-management skillsEngineering or technical qualification, or equivalent industry experience, preferred This opportunity could suit someone currently working as a Field Service Manager, Field Engineering Manager, Service Manager, Engineering Manager, Technical Services Manager, Service Delivery Manager or Field Operations Manager. Field Service Manager

Ad ID: 5419075225