Technical Manager

Description

Invincible Fire & Security is looking for an experienced, motivated and knowledgeable Technical Manager to join our team.

This is an important, hands-on role for someone with a strong background in the fire and security industry who can work closely alongside our Contract Manager to oversee, support and develop our engineering team.

You will take responsibility for the technical operation of the engineering department, ensuring our engineers have the support, guidance, equipment and knowledge required to deliver a consistently high standard of service to our customers.

This is a varied position, combining team leadership, technical support, stock management and practical engineering work. We are looking for someone who is equally comfortable providing technical assistance on site as they are carrying out duties within the office, depending on business requirements and workload.

Key Responsibilities

Engineering Team Management


Lead, support and oversee the day-to-day activities of the engineering team.



Provide technical assistance and guidance to engineers while out on jobs.



Be a point of contact for engineers requiring technical advice, fault-finding support or assistance with more complex installations and maintenance issues.



Monitor workmanship, productivity and quality of completed works.



Support engineers with training, development and improving technical knowledge.



Promote a positive, professional and accountable working environment.



Technical Knowledge & Support


Maintain a strong working knowledge of fire alarm, intruder alarm, CCTV, access control and associated security systems.



Assist engineers with system faults, programming, installations, commissioning and maintenance.



Keep up to date with new technologies, products, industry developments and relevant British Standards.



Ensure works are completed to the required technical and compliance standards.



Assist with technical specifications, equipment selection and identifying suitable solutions for customers.



Stock & Equipment Management


Oversee stock control, purchasing and management of company equipment.



Monitor and maintain van stock levels to ensure engineers have the materials required.



Manage the ordering and availability of parts and equipment.



Identify stock requirements and minimise unnecessary wastage.



Ensure tools and equipment are maintained and available when required.



Hands-On Engineering


Be willing to work on the tools and attend customer sites when required.



Assist with installations, maintenance, fault finding and technical remedial works.



Provide additional engineering support during busy periods or staff shortages.



Be flexible in balancing practical engineering duties with management responsibilities.



Working Alongside the Contract Manager


Work closely with the Contract Manager to ensure the smooth running of the engineering department.



Provide updates on engineering performance, technical issues and operational requirements.



Assist with resolving engineering challenges and improving working practices.



Support the implementation of procedures that improve efficiency, quality and customer satisfaction.



Day-to-day job scheduling and appointment coordination will remain with the office administration team.

The Ideal Candidate

We are looking for someone who has:


Proven experience within the fire and security industry.



Previous experience in a senior engineering, supervisory or technical management position.



Strong technical knowledge of fire and security systems.



Experience supporting engineers with installations, servicing, commissioning and fault finding.



Excellent organisational and communication skills.



Experience managing stock, materials and engineering resources.



The confidence to make decisions, take responsibility and resolve problems.



A practical, hands-on approach and willingness to get involved.



The ability to work independently while also being an effective team player.



Desirable Experience


Relevant industry qualifications and manufacturer training.



Knowledge of applicable British Standards and industry compliance requirements.



Experience with fire alarm, intruder, CCTV and access control manufacturers and systems.



Experience with engineering management software and job management systems.



A full UK driving licence.



What We Are Looking For

Above all, we want someone who takes pride in their work, has excellent technical knowledge and understands what it takes to run a successful engineering team.

You will be approachable, organised, proactive and willing to roll your sleeves up. We need someone who can lead by example, support the engineers, work alongside the Contract Manager and take ownership of the technical department.

If you have the experience, knowledge and attitude to make a difference, we would like to hear from you.

Ad ID: 5419291574