Service Advisor (No Weekends)

Description

Automotive Service Advisor (No Weekends)

Reading (Berkshire)

Monday to Friday

£30,000 Basic | £40,000 OTE (uncapped bonus potential)

We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Reading (Berkshire) area.

This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.

The Role

As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish.

Your responsibilities will include:

Welcoming customers and managing all service and repair enquiries

Understanding customer requirements and accurately logging vehicle concerns

Scheduling service appointments, vehicle drop-offs, and collections

Providing clear and transparent cost estimates and service recommendations

Keeping customers fully informed throughout the repair process

Liaising closely with technicians to monitor vehicle progress and ensure timely completion

Managing bookings via online systems, telephone, and face-to-face interactions

Building strong, long-term relationships to encourage repeat businessAbout You

Minimum 2 years' recent experience as an Automotive Service Advisor

Strong understanding of the EVHC (Electronic Vehicle Health Check) process

Excellent communication and customer service skills

Highly organised with the ability to manage multiple tasks efficiently

Professional, approachable, and customer-focused

Stable work history (no more than 3 roles within the last 6 years preferred)

A team player with a positive and proactive attitudeWhat We Offer

Competitive salary: £30,000 basic with £40,000 OTE

Industry-leading benefits package

Access to "Perks at Work" discount platform

Structured training and ongoing career development programmes

Clear progression opportunities within a premium brand network

A stable and rewarding long-term career pathIf you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you.

Candidates must be eligible to work in the UK without restriction. xjnqpsq Please visit the Performance Resourcing website to view our Privacy Policy.

Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information

Ad ID: 5418831031