Service Advidsor

Description

We are seeking a Service Advisor to join a reputable automotive dealership in Runcorn. This is an excellent Service Advisor opportunity for a professional experienced in delivering high standards of customer service within a busy automotive environment. Our client is committed to supporting their team’s growth through ongoing training and development, offering a structured pathway for career progression.

Benefits:

Competitive basic salary of £30,000 with an achievable OTE of up to £33,000

Working hours Monday to Friday, with Saturday mornings on a 1 in 3 rota

31 days holiday including Bank Holidays, with additional days based on service length

Access to retail discounts and savings on a wide range of products and services

Fully funded, nationally recognised qualifications and manufacturer-specific training

Employee assistance programme and mental health support

Pension scheme contributions and referral payments for friends and family

Supportive team environment with ongoing training, development opportunities, and career progression prospectsDuties:

Deliver a high standard of customer service, ensuring clients receive clear and professional communication throughout their vehicle’s service

Manage customer enquiries and promote value-added services effectively

Coordinate workshop loading and ensure efficient workflow management

Ensure accurate documentation and invoicing for all repair work

Conduct vehicle health checks and explain findings to customers clearly

Keep customers informed of vehicle progress and advise on additional work if required

Facilitate a seamless customer journey from check-in to vehicle collection

Convert customer enquiries into confirmed bookings, maximising workshop revenue

Manage job times and invoicing promptly to meet targetsRequirements:

Previous experience as a Service Advisor or in a similar role within the automotive industry

Strong customer service skills and a professional attitude

Excellent organisational and administrative skills

Good communication skills, both face-to-face and over the phone

Ability to handle challenging situations calmly and effectively

Resilience, energy, and a confident, proactive approach

Willingness to learn and develop within the role

Experience in a fast-paced environment is advantageous

Automotive industry experience is preferred but not essentialFind out more about this exciting opportunity by contacting Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Runcorn and Cheshire, today to discover more about this fantastic Service Advisor opportunity. xjnqpsq

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Ad ID: 5419163038