Emmanuel

Powered by

Emmanuel is amazing and very thorough, he did an end of tenancy cleaning for me and was great.

Powered by

Emmanuel did a fantastic job, I did not have to say a word

Powered by

Emmanuel responded promptly to my Bark request. He gave an estimate over the phone but I was open to renegotiate based on size of both kitchen and bathroom and the tasks he was asked to undertake. His attitude was confident and accommodating but I was prepared from other reviews that the amount paid could change and to be fair the initial quote was based on tasks unseen. Again for fairness, I point out that both kitchen and bathroom were modern and didn’t require a deep clean, this was mostly an average clean. Overall, I would say that I was not overwhelmed with jobs done. They were mostly done to ok standard. Two additional tasks were cleaning of light fittings in kitchen and a carpet to be cleaned in one bedroom. The light fittings were not properly cleaned and this was more evident when lights were put on later. The carpet was definitely a disappointment (& I conveyed this twice whilst he was here). I could see no improvement at all but hoped that this would change once dried. It did not. Perhaps even Emmanuel should have suggested adjusting fee when he saw how it was. With the addition of tasks the amount paid was £270 more than the quoted price, so I contacted Emmanuel to give him feedback and seek resolution. He offered to return and sort the light fittings (I have now declined this). His response re carpet was that nothing would improve the carpet (I disagree), but disappointingly he offered no refund, so unfortunately for me, I would not use this company again. Emmanuel was accommodating, eager to please and worked to get jobs done but for me some accommodation for the failing (he charged £50 for that carpet) was warranted but not forthcoming. Lesson learned to resolve any reservations re job prior to payment.

Powered by

Very happy overall with Emmanuel's work,who is a very humble man. Found the fee a bit high for 3 hours work

Powered by

Emmanuel was amazing. Incredibly efficient, friendly and a hard worker. Would highly recommend!