Service Coordinator

Description

Job Title: Service Coordinator

Location: Trowbridge

28-32,000

My client is a catering equipment company offering maintenance and servicing

supporting restaurants, hotels, care home and food service related businesses. Due to continued growth, we are looking for an organised and proactive Service Coordinator to join their team.

The Role:

As a Service Coordinator, you will play a key role in ensuring the smooth delivery of their service operations. You will be responsible for scheduling engineers, managing service requests, and maintaining excellent communication with customers and internal teams.

Key Responsibilities:

Coordinate and schedule service engineers for installations, maintenance, and repairsAct as the first point of contact for customer service enquiriesManage service calls from start to completion, ensuring timely resolutionLiaise with engineers, suppliers, and customers to ensure efficient workflowMaintain accurate records of service activities and customer interactionsPrioritise urgent jobs and handle reactive service requests effectivelyRequirements:

Previous experience in a coordination, scheduling, or customer service roleStrong organisational and multitasking skillsExcellent communication and interpersonal abilitiesAbility to work under pressure and meet deadlinesProficient in Microsoft Office and service management systemsWhat Is Offered:

Competitive salarySupportive team environmentOpportunities for career progressionOngoing training and developmentHow to Apply:

If you are a highly organised individual with a passion for delivering excellent service, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience.

Join my client and help keep the hospitality industry running smoothly!

Ad ID: 5418046344