Service Advisor

Description

SERVICE ADVISOR

Salary: Up to GBP33,000 DOE + Overtime

Hours: Monday to Friday Alternate Saturday Mornings

Saturday Overtime: Paid at Time and a Half

Are you an experienced Service Advisor looking for a new opportunity with an early finish and excellent overtime potential?

We are recruiting for a customer-focused Service Advisor to join a busy and professional commercial vehicle service department. This is a central role, acting as the key link between customers, the workshop and the wider service team.

The successful candidate will be the first point of contact for customers both face-to-face and over the telephone, ensuring they receive a professional and efficient service throughout their vehicle's journey.

The Role:

Act as the first point of contact for customers

Book vehicles into the workshop for servicing, maintenance and repairs

Liaise closely with Workshop Technicians and Service Teams

Keep customers updated on vehicle progress and repair requirements

Prepare and manage job cards

Assist with administration and invoicing

Provide accurate information on parts, repairs and labour times

Promote additional products and services where appropriate

Ensure customer expectations are managed effectively

Maintain accurate records and follow company procedures

What We're Looking For:

Previous experience as a Service Advisor or similar customer-facing automotive role

Excellent written and verbal communication skills

Strong customer service and interpersonal skills

Confidence when speaking with customers and upselling additional work

Good understanding of vehicle parts and repair processes

Ability to understand labour times and book times

Good IT and administration skills

A proactive and customer-focused approach

Commercial vehicle experience would be advantageous

What's On Offer:

Basic salary up to GBP33,000 DOE

Overtime paid at time and a half

Monday to Friday, early finishes

Saturday overtime paid at time and a half

Full-time, permanent position

Opportunity to develop your automotive and commercial vehicle knowledge

Supportive and professional working environment

If you're an experienced Service Advisor looking for an early-start role with excellent overtime opportunities, we'd love to hear from you.

Contact Amy at Auto Skills UK quoting Reference: 54667 to find out more or apply today.

Ad ID: 5419078030