Service Advisor

Description

Service Advisor

Cheltenham GBP30,000 – GBP35,000 Full time, Monday to Friday

We are currently recruiting on behalf of a well–established and reputable independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint a professional and customer focused Service Advisor to join their team.

This is an excellent opportunity to join a busy and friendly workshop environment where customer service and quality workmanship are a priority.

The Role

As a Service Advisor, you will act as the main point of contact for customers, ensuring a smooth journey from initial enquiry through to vehicle collection.

Key responsibilities include:

. Greeting customers and handling enquiries both in person and over the phone

. Booking vehicles in for servicing, repairs and MOTs

. Liaising with technicians to provide updates on progress

. Preparing job cards and maintaining accurate records

. Clearly explaining work required and associated costs

. Managing invoicing and processing payments

. Delivering a high level of customer service at all times

About You

. Previous experience in a Service Advisor or similar automotive role is preferred but not essential

. Strong communication and organisational skills

. A professional and approachable manner

. Ability to work in a fast paced environment

. Good IT and administrative skills

. A genuine interest in the automotive industry

What's on Offer

. GBP30,000 – GBP35,000 salary depending on experience

. Supportive and established team environment

. Long term career opportunity within a growing business

. Ongoing training and development

If you are looking for your next opportunity within the automotive sector and enjoy working in a customer focused role, we would like to hear from you.

How to Apply:

. Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!

. Or simply call or email on: P: (phone number removed) M: (phone number removed)

E: (url removed)

Ad ID: 5418042316