Sales Support Administrator

Description

Sales Support

Location: Warwick

Salary: Up to £30,000 per annum + Benefits

Working Hours: Monday to Thursday 8am–4:30pm | Friday 8am–1pm

Permanent

We are seeking an organised and commercially aware Sales Support to join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service.

Key Responsibilities of the Sales Support:

Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses

Manage and update customer information within the CRM system accurately

Provide quotations and follow up with customers to maintain engagement

Support customer visits, training sessions, and associated logistics

Maintain up-to-date product knowledge to support customer interactions

Ensure all communications reflect a high level of professionalism

Assist with general administration and wider sales team activities

The Ideal Sales Support:

Experience within a customer-focused role in a technical environment

Strong communication skills, both written and verbal

Good level of computer literacy, including Microsoft Office packages

High attention to detail with strong organisational skills

Adaptable, flexible, and able to manage and prioritise workload effectively

Fluent English (second language desirable)

Benefits:

Pension scheme – 5% employer contribution

Life assurance – 2x annual salary

Holiday allowance – 25 days + 8 Bank Holidays (Christmas shutdown uses 2.5 days annual leave)

Long service xjnqpsq days – an extra day of leave for every 5 years’ service

Long service awards – every five years

Sick pay – up to 22 days following successful completion of 6-month probation

Company bonus – dependent on company profitability

Full induction and ongoing training

Workwear provided

Eye test and contribution towards glasses

Paid volunteering days

Apply Now

If you are an organised and customer-focused professional looking to develop your career in a Sales Support role, apply now to be considered for this opportunity.

All applications will be treated in the strictest confidence

Ad ID: 5418253164