Sales Support Administrator

Description

Sales Support Administrator **

IMMEDIATE START AND INTERVIEWS

Salary: £30K-£32K

Hybrid Working: 2 days WFH

Flexi Hours: 37.5 hrs a week

Free Parking

Based in Guildford, SurreyAn International Company based in Guildford is seeking an experienced Sales Support Administrator.

You will support the sales team by processing orders accurately, liaising with customers, and coordinating interdepartmentally to ensure deadlines are met.

The role requires strong organisational and communication skills, attention to detail, proactive problem-solving, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

Processing customer orders, providing them with an accurate order confirmation including the lead times

Communicating with customers regarding delivery requirements and proactively keeping them up to date on production and dispatch dates

Liaising with multiple departments in order to ensure that customers' needs are met in a timely manner

Supporting the aftersales team with returns and spare part/replacement orders, ensuring correct processes are followed and records updated, so that the process runs smoothly

Being a friendly and professional point of contact for customers, by answering calls and monitoring shared mailboxes

Resolving customer queries or directing them to the appropriate contact

Providing basic technical assistance to clients

Offer support by raising quotations, on an ad-hoc basisSkills & Experience

A positive team player with a proactive attitude, able to juggle priorities, solve problems, and support colleagues in a fast-paced environment

Strong organisational skills with excellent attention to detail

Confident communicator who enjoys working with people and building positive relationships

Proficient in Microsoft Office, experience with CRM / ERPs beneficial but not essential

Previous experience in sales support, administration, or customer service

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Ad ID: 5417307294