Sales & Customer Service Representative

Description

Sales & Customer Service Representative

DK Recruitment are currently working with a leading training and apprenticeship provider in their search for a driven Sales & Customer Service professional.

We are looking for someone enthusiastic and organised to join their team. This is a varied role that blends proactive sales activity with excellent customer service, helping to grow existing accounts and increase the learner base while ensuring employers and learners receive outstanding support.

Key Responsibilities

*

Proactively engage with prospective learners and employers to promote training programmes.

*

Respond to enquiries by phone, email, and in person, providing clear and accurate information.

*

Build and maintain strong relationships with new and existing clients.

*

Support learners through the sign-up and onboarding process, ensuring a smooth customer journey.

*

Work closely with the delivery and support teams to ensure a seamless experience from enrolment to completion.

*

Achieve sales and performance targets in line with business objectives.

*

Maintain accurate records of interactions in CRM systems.

About You

*

Experience in sales, customer service, or a related role (ideally within training, education, or recruitment).

*

Excellent communication and interpersonal skills.

*

Confidence in making outbound calls and engaging new clients.

*

Strong organisational skills and attention to detail.

*

Positive, motivated, and target-driven.

*

A genuine interest in education, training, and helping people achieve their goals

Ad ID: 5417246539