Rental Operations Executive

Description

Rental Operations Executive - Permanent

Location -Shirley West Midlands B90

Full-Time / Monday- Friday, 9am-5:30pm / Salary – £26,000-£28,000

Seeking an individual who will play a vital role in our expanding rental operations team and will be responsible for helping our busy rental program, along with carrying out other operational duties to support colleagues in maintenance, logistics and support.

Key Responsibilities

Placing rental bookings for cars, vans and HGVs with a wide variety of suppliers across the UK.

Liaising with customers to resolve queries quickly

Developing relationships with both clients and suppliers to ensure business growth

Handling vehicle-related administration to include fines/damage etc

Management of rental platform (Epyx 1-Link and our own award-winning booking platform)

Supporting maintenance control team with downtime management / rental support

Acting as point of escalation for customer service across the business

Managing the business wide customer service systems

Working with colleagues to strengthen and develop relationships with our suppliers

Processing of hire vehicle invoices, authorising supplier invoices and recharging customers

Key Requirements

Excellent communication skills, specifically email etiquette

A clear, confident and articulate telephone manner

Attention to detail, both written and verbal

Previous experience in a customer facing xjnqpsq role or administrative role

Ability to work under pressure in a fast-moving environment

Excellent Organisation Skills

You will be confident with a positive approach

Have experience of truck, van and car rental industry

Benefits

Competitive Salary

Friendly And Supportive Working Environment

Free Onsite Parking

On Site Friendly Office Dog

If you are an eager individual seeking an amazing opportunity in an executive role, we’d love to hear from you

Ad ID: 5417811393