Night Shift Customer Operator

Description

Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage.

This role will be working within a close knit team and is night shifts only.

To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years).

Benefits and Package for a Customer Operator:

Salary: GBP26,667 per annumHours: 4 on 4 off, night shifts (7pm - 7am)Contract Type: PermanentLocation: Whitchurch, BristolLocated near The Imperial Retail ParkMatching pension contributions4 life assuranceGenerous holiday allowanceFree onsite parkingSmall and friendly team Key Responsibilities of a Customer Operator:

Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management teamEnsuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks Controlling the suspension and close down of all incidentsReviewing CCTV from clientsHandling high volume inbound and outbound calls, some of these may be difficultEnsuring all email correspondence is dealt with in a professional and timely manner Key Skills and Experience of a Customer Operator:

You must have a full UK driving licenceYou should be tech-savvy and enjoy using various systems at one timeHaving a professional manner as you will be talking to various individuals, within and outside of the businessBe comfortable with inputting data accuratelyAbility to manage internal and external relationshipsSelf-motivated, hard-working and dedicated are all required skillsPrevious customer service experience is requiredYou should also be able to work in a fast paced environment and be able to work well under pressure If you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)

Ad ID: 5417481576