Front of House Assistant

Description

About us:

Founded in 2015 by exited entrepreneurs, Science Creates is a Deep Tech ecosystem supporting scientists and engineers to turn breakthrough discoveries into successful businesses improving the health of people and the planet. Science Creates provides specialised lab space, investment, training and community support for startups from early-stage through to scale-up. Through its independent charity and public events, it inspires the next generation of scientists and entrepreneurs. Since 2015, the ecosystem has supported more than 150 startups, which have raised over £350 million.

The Role:

Are you a cheerful, energetic and organised individual with a great eye for detail who enjoys meeting people and creating a welcoming environment? Are you keen to support an impactful and rapidly growing company in Bristol?

This is a fantastic opportunity for a responsible, reliable and enthusiastic team player to become an integral part of our Front of House team. As a Front of House Assistant, you’ll be reception-based, helping to ensure our visitors, members and guests receive a warm and professional welcome whilst supporting the wider Front of House operation across our 3 sites.

While reception will be your main base, you’ll move between the sites as required, helping members and visitors, supporting events, handling deliveries and administration, and making sure our spaces are always ready and well presented.

You’ll be trained on our internal systems, processes and ways of working, giving you the confidence and knowledge to provide Front of House support across any of our three sites when required.

We’re looking for someone who is energetic, proactive and eager to get involved, with a great eye for detail and the ability to think ahead. You’ll regularly look at the calendar and booking system to understand what’s happening across the sites, anticipate what needs to be prepared and assist the Events Coordinator to make sure everything is ready, both in advance and on the day.

Please note that due to the nature of this role we are unable to offer flexible or hybrid working arrangements.

Main duties include:

Warmly welcoming visitors to the building & ensuring a seamless experience

Emailing members, suppliers and visitors

Receiving and distribution of mail and deliveries

Ordering & stock control of supplies e.g. coffee, tea, milk, snacks, stationery etc.

Ensuring all communal areas are in good order

Meeting room & associated catering bookings

Assisting with event set up and delivery

Supporting the wider team with ad-hoc tasks and projects as required

What you need to bring to the role of Front of House Assistant:

Reliability

Organisation & great attention to detail

Great communication skills

Care for the experience of customers

A vibrant and energetic attitude

Enthusiasm and confidence to talk to new people

Flexibility and willingness to cover across our 3 sites as required (all within walking distance of each other)

Independence with the ability to take initiative

Proficiency in IT, plus open to learning new systems & software

What we'll offer in return:

A friendly and progressive working environment where personal and professional development is supported. Real opportunities for continuous learning and career progression as the company grows

25 days holiday per year (increasing by 1 day each year up to 30 days) in addition to bank holidays

Annual salary reviews

A stylish, modern work environment with a fun and welcoming team

3% employer pension contribution with pension salary sacrifice options

Cycle to work scheme

Free on-site parking

24/7 free access to health & wellbeing support through our health app

Community socials and annual team days

What next?

If you’re ready to help us deliver an exceptional front of house experience, please submit an online application, including a CV and Cover Letter, outlining your skills and suitability for the role.

At Science Creates we are open, respectful, and inclusive. We believe in the power of diversity and strongly encourage applicants from all parts of society. Our focus is purely on your experience and skills.

If you would like to speak to a member of the Science Creates team before applying, then just drop us an email at (url removed). xjnqpsq

Advert closes: 5th October 2026

Interviews: Held in person on the 13th and 16th of October 2026

Start date: 1st December 2026, with some flexibility.

REF-(Apply online only)

Ad ID: 5419071480