Facilities Help Desk Advisor (Night)

Description

Salary: £15.00 per hour

Hours: Nights, 3 on, 3 off (7pm to 7am)

The role

Our client looks after more than 10,000 homes and commercial properties across the UK, and they're open 365 days a year. They need a Helpdesk Advisor to join their night team and be the first point of contact for tenants, landlords, contractors and engineers.

You'll log repair requests, keep customers updated, chase progress and keep accurate records. Full training is provided, and there's excellent career progression. For the right person, this temporary role could become permanent.

What you'll need

Customer service, service desk or contact centre experience

Good Word and Excel skills

Clear communication and good attention to detail

The ability to stay organised when things get busy

GCSE Maths and English at grade C/4 or above (or equivalent)

Facilities or property services experience xjnqpsq is helpful but not essential.

What's on offer

3 nights on, 3 nights off

Full training and a friendly, supportive team

Clear route to progress within the business

Chance of a permanent role, with benefits including 25 days' holiday plus bank holidays, pension, health cash plan and more

Ad ID: 5419346565