Contact Emmerson Ross Recruitment
Emmerson Ross Recruitment
Customer Support
Paignton, Devon
- Hours
- Full Time
- Posted
- 8 days ago
- Salary
- £28,000 - 30,000 - Annum
- Recruiter
- Emmerson Ross Recruitment
- Closes
- 08 Dec 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Customer Support Advisor
Join a fast-growing, multichannel e-commerce retailer specialising in niche furniture and sofas.
We’re looking for a motivated Customer Support professional to take ownership of the entire online order journey - from first contact to post-sale care. As part of our Customer Support team, you’ll guide customers through purchases, resolve queries, and deliver outstanding service across multiple online platforms.
What you’ll do:
*
Provide excellent Customer Support via phone, email, and live chat.
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Advise on products, process payments, and handle returns or refunds.
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Manage online orders, liaise with couriers, and ensure timely dispatch.
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Drive sales through proactive Customer Support and product recommendations.
What you’ll bring:
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2+ years’ experience in Customer Support or sales within an office environment.
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Confident communicator across all channels.
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Strong organisational skills with sharp attention to detail.
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Experience using CRM and e-commerce systems.
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Flexibility to work weekends (40 hours/week, including 2 weekend days per month).
If you’re passionate about delivering exceptional Customer Support and want to join a dynamic, growing team - we’d love to hear from you! Apply now
Ad ID: 5417275900
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