Customer Support Executive

Description

Customer Support Executive

Full time, Office based

Up to £30k DOE

North Kent

Exclusive new role – you won’t see this advertised anywhere else!

Are you an experienced and customer-focused professional with a proactive attitude, looking for your next opportunity in a supportive and well-established business?

Our client, a reputable supplier within the construction industry, is seeking a reliable and detail-oriented Customer Support Executive to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone who enjoys working closely with both customers and internal teams, and who takes pride in delivering excellent service.

Key Responsibilities:

Act as the primary point of contact for clients, ensuring a consistently high standard of customer service.

Providing administrative support to the Sales Team

Processing orders and returning quotes to customers

Supporting a Sales Rep, working closely to support account management efforts and process orders

Liaising with internal departments including Transport, Warehouse and Purchasing

Developing strong b2b customer relationships

Proactive problem solving

Ensuring seamless communication across the sales function and wider team

Any other duties as required

Essential requirements:

Solid experience working in a heavily administrative customer facing role supporting a sales function (experience within the construction industry is highly desirable)

Sales order processing withing a business selling products to b2b customers

A genuine passion for customer service

The ability to keep calm under pressure

A meticulous attention to detail

Excellent organisation skills with the ability to work quickly under pressure

Confident with Microsoft Office especially Excel - (SAP experience is a big plus)

Problem solving skills

A collaborative approach

What’s on offer:

You will be joining a friendly and dedicated team where your contribution will be valued. The company offers:

A competitive salary of up to £30,000 depending on experience

23 days holiday plus bank holidays

Stability within a supportive team

Genuine opportunities for progression and skill development

Sociable Monday to Friday hours

A company pension scheme

Long-term progression opportunities

This role is being handled by Nicole Howe, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment.

Not quite the role you are looking for?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Ad ID: 5416927367