Customer Services Advisor

Description

Customer Service Advisor

Temporary to Permanent contract

£13.44 per hour / £24,468.28 per annum

Andover | Full Time | Monday to Friday | 9am – 5pm

Do you enjoy helping customers and have good communication skills?

Attega Group is currently partnering exclusively with our client in recruiting a customer service advisor to join the team.

The main purpose of this role is to deal with customer requests via different channels such as emails and calls.

In return, our client is offering a salary of £13.44 per hour plus benefits, including 25 days holiday, employee discounts, on-site events and onsite parking.

This is a full-time, temporary to permanent role. The hours of work will be 9am - 5pm, Monday to Friday.

Reporting to the Line Manager your responsibilities will include:

Being the first point of contact for customers via calls, email, webchat and walk-ins

Responding to all customer queries in a professional and timely manner

Liaising with external departments on delivery SLA’s

Ensuring all customers are receiving the highest level of customer service

The ideal candidate:

Be immediately available or have little notice

Have strong customer service skills

Excellent communication skills written, oral and listening

Be available to work in the office Monday to Friday

For more information on our Customer Service role, please contact Abby in the Attega Group offices today

Ad ID: 5416932206