Customer Service Manager

Description

Are you an experienced Customer Service Manager looking for an exciting opportunity just outside of Lancaster? Our client, a market leader in the medical testing and services field, is seeking a dedicated Customer Service Manager to join their team. This role involves proactively engaging with customers and suppliers to resolve order issues and ensure customer satisfaction.

Basic salary of 32,000 - 35,000 per yearBonus of 500 - 1,000 annually28 days holidayThe Role:

As a Customer Service Manager, you will:

Proactively approach customers to update them on order issuesCommunicate with suppliers to resolve any issues efficientlyEnsure excellent customer service and satisfactionCollaborate with team members to improve processesMaintain organised records and documentationThe Candidate:

The ideal Customer Service Manager will have:

Experience as a Customer Service Manager or Client Experience ManagerExcellent verbal and written communication skillsStrong organisational abilitiesAbility to work effectively within a teamA realistic opportunity to progress into a managerial roleA full driving license and a carThe Package:

The Customer Service Manager role offers:

Annual salary of 32,000 - 35,000Bonus ranging from 500 - 1,000 per year28 days holidayOpportunity to work with a market leader in the medical services field

Our client is a leading company in the medical services industry, known for their commitment to quality and customer satisfaction. They are dedicated to providing top-notch services and support to their clients.

If you're a Customer Service Manager with a passion for delivering exceptional service and looking for a new challenge, this could be the perfect role for you. Take the next step in your career and join a dynamic team in Lancaster.

If you have experience as a Customer Success Manager, Client Experience Manager, Customer Support Manager, Customer Relations Manager, or Customer Care Manager, you might find this Customer Service Manager role to be a great fit for your skills and career goals. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Ad ID: 5417712258