Customer Service Executive

Description

Customer Service Executive

Location: Central Milton Keynes

Working Arrangement: Fully office based

Hours: Full Time, Monday to Friday, 9:00am 5:00pm (37.5 hours per week)

Salary: GBP14.77 per hour (GBP28,801.50 per annum equivalent)

Contract: Long-term temporary, with potential to become permanent

IMMEDIATE START MONDAY 19TH OCTOBER

Must be available to start on Monday 19th OctoberPrevious customer service experience is essential An excellent opportunity has arisen for a Customer Service Executive to join our client's successful team in Central Milton Keynes on a long-term temporary basis, with the potential to become permanent.

We would particularly welcome applications from graduates looking to take their next step into a professional office environment, as well as individuals with an established customer service background. Whether your experience has been gained in retail, hospitality, a contact centre or another customer-facing environment, we'd love to hear from you!

Who are we?

Our client is a well-established organisation based in Central Milton Keynes, offering a professional, supportive and fast-paced working environment.

This is a fantastic opportunity for someone who enjoys helping people, solving problems and delivering excellent customer service.

Benefits

GBP14.77 per hourMonday to Friday office hoursFull training providedLong-term temporary opportunityPotential to secure a permanent positionOpportunity to develop valuable experience within a professional office environment Duties of a Customer Service Executive

Handling inbound customer enquiries via telephone and emailProviding a high level of customer service at all timesResolving customer queries efficiently and professionallyManaging more complex enquiries with empathy and attention to detailUpdating customer records accuratelyWorking collaboratively with colleagues to achieve positive customer outcomesFollowing company policies, procedures and compliance requirements What we would like from you

Previous customer service experience is essential, whether gained in retail, hospitality, a contact centre or another customer-facing roleExcellent written and verbal communication skillsStrong problem-solving skills and attention to detailA positive, professional and customer-focused attitudeGood IT skills and confidence using multiple systemsAbility to work effectively in a fast-paced environmentA willingness to learn and develop new skillsGraduates are encouraged to apply, although a degree is not required If you have a passion for delivering great customer service and are available to start immediately, we'd love to hear from you!

Please apply below with your most recent CV.

MKTEMP

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days.

Ad ID: 5419138308