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Contact Fawkes & Reece London

Fawkes & Reece London

Apply on company site

Customer Service Coordinator

Peterborough, Cambridgeshire

Fawkes & Reece London

Contact Fawkes & Reece London

Hours
Full Time
Posted
16 days ago
Salary
£28,000 - 29,000 - Annum
Recruiter
Fawkes & Reece London
Closes
29 Nov 2026
Course
No
Recruiter Type
Direct Employer

Description

A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5* customer satisfaction rating

You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We

Day to day duties:

Being the main point of contact for the home owners

Updating the CRM system logging defects or closing them down

Complaint management

Booking in engineers to carry out work in the propertys

Logging issues & escalating them to the management team

Working closely with the xjnqpsq customer service team

Reporting in the customer service managerIf you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

Ad ID: 5419071973

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