Customer Service Coordinator

Description

Role: Customer Services Coordinator

Location: Biggleswade

Hours: Monday to Friday, 8am - 5pm, early finish Fridays

Salary: GBP31,800 per annum

OA are currently looking to recruit for an experienced Customer Services Coordinator to join a well established client based in Biggleswade.

Duties of a Customer Services Coordinator:

Deliver consistently high-quality customer service, maintaining a professional and friendly first impression at all timesProvide timely support and advice to customers, ensuring accuracy with technical details (e.g. part and serial numbers)Prepare and manage estimates, quotations, and orders using internal systems and spreadsheetsCoordinate and progress workshop jobs, keeping customers updated on status and timelinesHandle RFQs, follow-ups, and customer communications to drive efficient service deliverySupport the wider team with administrative tasks, including travel and logistics arrangements, as required What we would like from you:

Previous experience within B2B Customer Service is essentialBackground industry within service, engineering or manufacturing is essential Excellent communication skills; written and verbal Accurate with meticulous attention to detail Excellent organistion skills with ability to multi-task and prioritise workloadConfident telephone mannerComputer literate in Microsoft office If you are interested in this role, please apply below with your most recent CV.

BEDFORDPERM

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Ad ID: 5418268707