Customer Service Advisor

Description

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate.

To be considered for the role, you’ll require the following essentials:

Proven experience of providing excellent customer service

Problem solving abilities

Excellent communication skills both written and verbal

Previous Customer Service experience is desirable

Good working knowledge of CRMs

Within this position, you’ll also be:

The main focus will be to deal with a range of customer enquiries via telephone and email

Ensuring a 1st time solutions approach to each call

Understanding customers situation and being able to deal with the situation effectively and in a timely manner

Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met

Additional Information:

£13.31 per hour plus Over time if desired

Shifts available between 8am and 6pm and will include some weekend working

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. xjnqpsq Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available -

(phone number removed)

Ad ID: 5419001177