Customer Service Advisor

Description

Customer Service Advisor

Sheffield (S2)

£25,000 Per Annum

Full-Time | Permanent

Join a Growing Waste Management Business in Sheffield

We are currently recruiting for a Customer Service Advisor to join a fast-paced and growing waste management company based in Sheffield. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a busy environment and delivering exceptional support to customers.

You will play a key role in supporting customers with enquiries, resolving issues efficiently, and ensuring a smooth customer experience from start to finish.

The Role

As a Customer Service Advisor, your responsibilities will include:

Handling inbound customer calls and emails

Assisting customers with service enquiries, bookings, and account queries

Resolving customer issues and complaints professionally and efficiently

Liaising with internal departments including operations and transport teams

Updating customer records accurately on internal systems

Building strong relationships with customers and providing excellent service

Ensuring all administration and compliance processes are completed correctly

Supporting the wider team with general customer service dutiesWhat We're Looking For:

Previous customer service or call centre experience

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Excellent problem-solving abilities

Confident using computer systems and CRM platforms

Strong attention to detail and organisational skills

A positive, team-focused attitude

Experience within waste management, logistics, transport, or service industries would be advantageous but not essentialWhat's xjnqpsq on Offer:

Competitive salary

Full training provided

Supportive team environment

Career progression opportunities

Modern office environment

Monday to Friday working pattern

Company benefits packageIf you are customer-focused, motivated, and looking to join a growing business where you can develop your career, we would love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Ad ID: 5418353616