Customer Service Administrator

Description

Customer Service Administrator

Location: Bournemouth

Salary: GBP26,000 DOE

Hours: Full-time, Monday to Friday

Working hours: 8:00am 4:30pm or 8:30am 5:00pm

Tru Talent is delighted to be working with a well-established and growing waste management company in Bournemouth, who are looking for an experienced Customer Service Administrator to join their team.

This is a varied and important role, combining customer service, administration and coordination to help ensure the smooth running of day-to-day operations.

We re looking for someone who is organised, proactive and confident communicating with customers, suppliers and internal teams. You ll be a strong team player who is also comfortable using your own initiative and taking ownership of tasks.

As a Customer Service Administrator, your responsibilities will include:

Handling operational calls professionally and efficientlyBuilding strong relationships with customers and suppliersManaging customer accounts and dealing with queriesProcessing orders and liaising with suppliersAdvising customers on commercial and domestic waste servicesSupporting customer accounts and processing paymentsManaging contractor pricing and purchase ordersAssisting with new site set-upsKeeping internal systems and records accurate and up to dateCommunicating important information across different teamsResolving customer queries and issues promptly and effectivelyProviding general administrative support to the Customer Service teamSupporting other departments when required To be successful in this role, you will ideally have:

Previous experience in a customer service and administration roleHospitality experience will also be consideredExcellent written and verbal communication skillsStrong organisational skills and excellent attention to detailA confident and professional telephone mannerGood IT skills, particularly Microsoft Outlook, Excel and WordThe ability to prioritise workloads and manage multiple tasksA proactive approach with the ability to work independentlyPrevious experience within the waste management or construction industry would be preferred, but is not essential Click Apply Now to take the next step in your career.

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Ad ID: 5419314703