Customer Service Administrator

Description

Polish & English Speaking Customer Service Administrator, Bellshill, £13.00 per hour (PAYE)

Hours: Monday to Friday, 9:00am–3:00pm

Benefits

* £13.00 per hour, plus holiday pay.

* Monday-to-Friday working pattern with weekends free.

* Workplace pension following successful completion of probation.

* Friendly and supportive team environment.

* Varied role offering opportunities to develop customer service and administrative skills.

Responsibilities

* Handle inbound and outbound customer calls in Polish and English.

* Process stationery orders for Polish-speaking customers using an internal database.

* Arrange collections and deliveries of PDQ/card payment machines for English-speaking customers.

* Deliver excellent customer service across various projects and campaigns.

* Maintain accurate customer records and order information.

* Complete general administrative duties and support additional projects as required.

Requirements

* Fluent spoken and written Polish and English.

* Previous customer service or call centre experience preferred, ideally one year.

* Strong communication and interpersonal skills.

* Good organisational skills and excellent attention to detail.

* Competent in Microsoft Excel and Word.

* Ability to adapt to different projects and customer needs. xjnqpsq

* Positive attitude and ability to work effectively within a small team.

* Administrative experience is advantageous but not essential

Ad ID: 5419267239