Contact Uniting People
Uniting People
Customer Service Administrator
Southall, London
- Hours
- Full Time
- Posted
- 1 day ago
- Salary
- £27,000 - Annum
- Recruiter
- Uniting People
- Closes
- 27 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
£27,000 + Bonus (Up to £6000)
Southall - Fully office based
Monday to Friday with Occasional Sundays + Occasional Bank Holidays
We are recruiting for a market leading organisation based at their Head Office in Southall. You will be joining their Customer Engagement team where you will be handling inbound/outbound calls and emails with customers, handling admin duties and identifying up-selling opportunities.
Role:
* Handling inbound and outbound calls and emails with customers
* Speaking to your set of customers on a daily/weekly/monthly basis dependent on their needs
* Building and maintaining relationships with customers
* Work with customers to support their customer journey
* Logging customer details correctly
* Action order amendments and add-ons for your customers
* Work with field sales colleagues to highlight lapsed accounts and also help highlight leads within the area.
* Ensure your customers are aware of any promotions and changes to products
* Identify up-selling opportunities and aim to maximise sales opportunities where possible
Apply Now
Ad ID: 5417036853
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