Customer Service Administrator

Description

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP!

Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter.

Salary - £30,609

Benefits include:

Enhanced pension (up to 15% employer contribution)

Annual salary review

Up to 27 days annual leave + bank holidays

Discretionary bonus paid twice annually

Salary sacrifice car scheme from day 1

Private healthcare

Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team.

Role overview:

Support the order process and ensure high levels of customer service are received

Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process

Process all deliveries for all orders placed online

Reply to emails in a timely and professional manner

Provide a high level of support to customers throughout the process

Handling customer queries and problems as they arise

Working well as part of a team

Contact customers if there is an issue with their delivery

Candidate requirements:

Previous experience within customer service

Relationship building skills

Previous administration experience

Strong team player

Good communication skills on all levels

Able to commute to the Watford office - hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Ad ID: 5416946292