Customer Relations Officer

Description

Skip It is a diverse fast growing business with a reputation for providing a reliable and adaptable waste removal service. We believe in going the extra mile, and our friendly team consistently deliver excellent results for our customers. Skip It provide three main services, and they can all be adapted to suit our customer's waste removal needs: Skip Hire, Man & Van Service, House Clearance.

Job description

We're looking for an enthusiastic Customer Service Assistant to join our busy team in Epsom. We can provide the support, encouragement and training that you need to build your career in the waste industry. What we will need from you is.

Committed to delivering an excellent customer service experience on the phone and via email.

Confident, particularly when talking on the phone and responding to a variety of queries

Dealing with email enquiries

Booking jobs on to our Weighsoft system.

Booking skip permits with local councils and arrange bay suspensions

Assist & advise customers on their waste requirements ensuring that they get the correct product for their needs.

Taking payments

This position requires someone who can work in a fast-paced environment and must have the ability and confidence to communicate with customers from all backgrounds and all levels. You will need to be able to work well under pressure. knowledge of the Weighsoft booking in system would be an advantage but full training can be given to the right candidate.

Previous experience Required:

Minimum of 1 year customer service (phones)

Preferred but not essential:

Knowledge with waste industry

Available to work Saturdays (Flexible)

Job Types: Full-time, Permanent

Pay: GBP26,985.00 per year

Schedule:

Monday to Friday

Weekend availability

Experience:

customer service: 1 year (required)

Work Location: In person

Ad ID: 5416931504