Client Account Manager

Description

Berry Recruitment are NOW hiring for a committed and experienced Client Account Manager to work for a company in Wallingford, Oxfordshire

Role: Client Account Manager

Salary: 38,000 - 50,000

Location: Wallingford, Oxfordshire

Hours: Monday - Friday, 9am - 5pm

Key Responsibilities of the Client Account Manager:

Client Account Management

Manage a defined portfolio of existing clients.Act as a regular point of contact for assigned clients and maintain ongoingcommunication regarding sales opportunities, maintenance, and other potential works.

Attend client meetings and site visits as required to maintain relationships andunderstand site requirements.

Maintain awareness of client sites, system conditions, and potential futurerequirements.

Site Surveys & Identifying Works

Attend client sites to carry out surveys and inspections of systemswhere work may be required.

Identify potential repairs, upgrades, lifecycle replacements, and compliance relatedworks.

Liaise with internal technical teams where necessary to confirm scope orspecification of works.

Quotations & Opportunity Management

Prepare and submit quotations for works identified during surveys or clientdiscussions.

Work with the Sales Administration to ensure quotes and supportingdocumentation are produced accurately and in a timely manner.

Follow up submitted quotations and manage sales pipeline.Maintain visibility of open opportunities and expected timelines for clientdecisions.

Coordination With Internal Teams

Provide clear information and scope of works to operations and project deliveryteams once works are secured.

Liaise with service, projects, and administrative teams to ensure works aredelivered as quoted.

Assist in resolving issues where required by coordinating between the client andinternal teams.

Commercial & Administrative Responsibilities

Maintain accurate records of client interactions, surveys, quotations, andopportunities within the company CRM or sales system.

Maintain awareness of client budgets and approval processes where known.Provide regular updates on pipeline activity and expected works to the Sales manager.About you:

Experience in B2B account management, client management, or salesExperience managing ongoing relationships with commercial clients.Ability to carry out site visits and identify potential works within building systems.Strong written and verbal communication skills.Ability to manage multiple clients, surveys, and quotations simultaneously.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Ad ID: 5418046330