Car Park Control Room Operator

Description

Unity Recruitment are recruiting for a Car Park Control Room Operator.

JOB DESCRIPTION

Position: Car Park Control Room Operator

Reporting to: Key Accounts Manager

Objectives: To answer and resolve the intercom calls in a professional manner

Main Duties:

* You will be required to work a minimum 4 X 12 hours shifts per week which are nights and

days

* The Controller must be able to answer and resolve the intercom calls in a professional

manner

* Maintaining accurate logs by recording information gathered through the intercom

* Work together with the Technical Team and the Customers Response Centre to report

and escalate on site equipment faults

* Live sites monitoring

* Carrying our other administrative duties

* Comply at all times with company policies and procedures

* Support the company in its maintenance of quality standards

* Promote and protect the company's image and good reputation at all times

* Offer the highest level of customer service at all times seeking the assistance of your

manager when necessary

* Keep up to date with technical training on all systems

* Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff

and company assets.

* Comply with the company's Health & Safety Policy at all times reporting any concerns

to your manager.

* Must maintain a high level of communication across all departments

* Fulfil any other duties and responsibilities that, after consultation, may be

determined from time to time

Requirements:

* Ability to work calmly under pressure

* Be prepared to work shifts as part of a 24/7 cover

* Excellent communication skills are essential

* Computer Skills, Excel, MS Word documents

* Promote and protect the company's image and good reputation at all times

* Control room experience is preferred but not essential

If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to (url removed)

Ad ID: 5417293933