Contact Skilled Careers
Skilled Careers
Call Handler
Birmingham, West Midlands
Contact Skilled Careers
- Hours
- Full Time
- Posted
- 23 days ago
- Salary
- 16.00 - 16.45 GBP Hourly
- Recruiter
- Skilled Careers
- Closes
- 18 Nov 2026
- Course
- No
- Recruiter Type
- Direct Employer
- Contract Type
- Contract
Description
Skilled Careers is hiring Call Handlers on a temporary basis, for a local authority from within the West Midlands Region, my client specialises within the upgrades of properties throughout Birmingham and surrounding areas
Immediate Start - Temporary Role with potential for permanent
Mon-Fri 8:30am 5:30pm
Location: Regal Court, Sovereign Road, B30 3FJ
Hourly Rate: GBP16.64 PAYE
The Role:
Inbound and outbound calls, scheduling tenant visits Providing outstanding customer service and answering any queries regarding tenant issues Inputting customers details accurately and scheduling time slots for appointments using CRM Systems Hitting daily, weekly KPI's, dealing with high volume of calls Daily To be successful within this role you will need to:
Good literacy skills Customer service experience Ability to work in a High Paced Environment Using the training provided navigate through our bespoke systems Attention to Detail Good Communication and Listening Skills High Energy Professional & Friendly approach Fluent in Spoken and Written English
Ad ID: 5419344318
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